Service Agreement

Welcome! I’m so glad you’re here. To keep everything clear, simple, and stress-free, here’s an overview of what you can expect when working with Organized by Ashton.

Agreement

By booking services, you acknowledge and agree to these terms.

  • I offer personalized home organizing, digital organizing, unpacking/move-in support, and tailored reset sessions designed around your lifestyle and goals. Every session includes hands-on organizing, guidance, system-building, and optional product recommendations.

    Services may include:

    • Home organizing (closets, kitchens, general spaces)

    • Move-out and packing support

    • Move-in and unpacking support

    • Digital organizing (email, files, desktops, cloud storage)

    • System design for long-term organization

    Each project is customized based on your needs and will be confirmed in your proposal before any work begins.

    1. Submit an Interest Form

    2. Short consultation call (15–20 minutes)

    3. Receive a proposal with recommended services and pricing

    4. Sign service agreement

    5. Submit $100 initial deposit

    6. Schedule your session

    7. Begin organizing

    8. Receive a follow-up summary of your session and the final invoice

  • Rates and package prices vary by service type and are listed on the Services page. A $100 initial deposit is required to secure a session. The remaining balance will be invoiced after the session and due upon receipt. Services are not scheduled until the initial deposit is received.

    I accept the following methods of payment:

    • Venmo

    • Zelle

    • Stripe

    • Cash / Check

    Services are not scheduled until payment is received.

  • If you need to cancel or reschedule, please notify me at least 24 hours in advance. If you cancel or reschedule within 24 hours of the scheduled session, or do not show up for your appointment, the $100 deposit becomes non-refundable.

  • For digital organizing services, client privacy and data security are a top priority.

    Access

    Clients may choose one of the following:

    • Screen-share session (no account access shared)

    • Shared folder access (limited to selected files only)

    • Exported file uploads into a designated shared folder

    Full account passwords are not required or stored at any time.

    Confidentiality

    All client files, emails, and digital content are treated as strictly confidential and are only accessed for the purpose of completing agreed-upon organizing services.

    Data Handling

    • No client passwords are saved or stored

    • Files are only accessed during active project work

    • Temporary access permissions (if granted) should be revoked after project completion

    Scope Limitation

    Only the folders, inboxes, or files explicitly included in the project scope will be organized.

  • Clients are in full control of what items are kept, discarded, donated, or relocated. I will never pressure you to get rid of anything — I support, guide, and provide structure, but all final decisions are yours.

    Client responsibilities include:

    • Final decisions on what to keep or discard

    • Maintaining systems after implementation

    • Reviewing any changes made during sessions

  • Before-and-after photos may be taken for planning and progress purposes. With your explicit permission, select images may be used for my portfolio or marketing. Your privacy, home, and personal information will always be treated with respect and confidentiality.

  • Please inform me of any concerns regarding pets, allergies, building access, or mobility so I can ensure a smooth and safe session.

  • My goal is to create a collaborative, judgment-free environment where your needs and comfort come first. If anything comes up at any point (questions, concerns, changes in your goals) just let me know! I’m here to make this process easy and supportive.Item description